Privacy Policy

Last updated: March 26, 2026

1. Information We Collect

We collect the following types of information:

  • Account Data: Name, email address, and authentication details provided through our authentication provider.
  • Usage Data: Information about how you interact with the Service, including features used and settings preferences.
  • Device & Browser Data: IP address, browser type, operating system, and device identifiers collected automatically.

2. How We Use Your Information

We use collected information to:

  • Provide and operate the Service
  • Process your requests and actions
  • Improve Service quality
  • Communicate with you about your account and updates
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

3. Third-Party Services

We use trusted third-party services to operate NarraAI, including providers for:

  • Authentication and user management
  • Database and backend infrastructure
  • Payment processing

Each third-party service has its own privacy policy. We share only the minimum data necessary for each service to function.

4. Data Retention

We retain your data for as long as your account is active. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Export your data in a portable format
  • Withdraw consent at any time

To exercise these rights, contact us at contact@narraai.app.

6. Cookies & Tracking

We use essential cookies for authentication and session management. We do not use advertising cookies or sell your data to third parties.

7. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

The Service is not intended for users under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice within the Service or by email.

10. Contact

If you have questions about this Privacy Policy, contact us at contact@narraai.app.